How To Reset A Kasa Smart Plug

IoT Guides & TutorialsNovember 16, 2022

Smart Plugs turn every wired device in your home into a smart product, but sometimes they can stop working. This blog post will show you how to reset a Kasa smart plug and other basic troubleshooting tips to get the plug working correctly. 

Two Ways On How To Reset Kasa Smart Plug 

When you encounter issues with your Kasa smart plug, you can do a soft or factory reset. Here’s how to reset Kasa smart plug, which also works regardless of the model of your plug:

Soft Reset

When you do a soft reset, you retain all the programmed functionalities of the smart plug. The associated configuration settings aren’t changed. A soft reset usually solves most issues, especially if your plug still appears connected to your WiFi network. 

Here’s how to soft reset your Kasa smart plug: 

  1. Make sure the plug is connected to a power outlet.
  2. Look for the reset or control button, which could be on the top or side, depending on the model.
  3. Press the reset button for 5 seconds.
  4. Wait for the WiFi LED light to blink amber and green (or blue in some models). 
  5. Go to the app and follow the prompts. If there are no prompts, wait for the LED light to stop blinking. 
  6. The reset will be complete, and you can check if the issue has been resolved. 

Factory Reset

A factory reset brings your Kasa smart plug back to its factory settings, wiping out any configurations you’ve made. After a factory reset, you must reconfigure the plug and connect it back to your WiFi network. 

This option is ideal if you’re changing ownership of the plug, if it is not connecting to the WiFi network, or if you need the plug to connect to a different WiFi network. You should also do a factory reset if a soft reset didn’t resolve the initial issue.

Here’s how to reset your Kasa smart plug to factory settings:

  1. Plug the smart plug into a power outlet. 
  2. Look for the reset or control button and press it for 10 seconds.
  3. Release the button when the WiFi LED light blinks rapidly. 
  4. Once you release it, the plug is back to factory settings.
  5. Reconfigure the settings using the Kasa app. 

Reasons Why The Kasa Smart Plug Stops Working

Here are the common issues why the plug stops working at times:

  1. It’s not connected to the right WiFi network. The Kasa smart plug, like all other examples of IoT devices, works on a 2.4 GHz network. It won’t work if you connect it to a 5 GHz network. 
  2. It’s not set up in the app. After installing and connecting the app, you still need to install it in the smart home app you’re using. If you’re using Alexa to manage the plug, you must connect and install it there. 
  3. It lost the WiFi connection. WiFi is essential for the plug to work. If there’s a power outage, it will remove the plug’s connection to the WiFi network. Just unplug the smart plug, wait a few seconds, then plug it in again. If the issue persists, follow the reset methods above. 

Smart plugs are extraordinary innovations for having a smart home and enjoying its conveniences. But sometimes, they face certain issues and stop working. The steps on how to reset Kasa smart plug above will help you resolve the most common issues encountered by users. 

Check out our post on how IoT technology works to understand the mechanisms of smart devices. 

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